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minor✓ Resolved
Upgraded Accounts Retaining Trial Status Restrictions
Status
resolved
Duration
1h 19m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Aug 24, 2026, 10:50 AM
This incident has been resolved.
identifiedMon, Aug 24, 2026, 10:30 AM
We are continuing to investigate the issue where recently upgraded accounts experience trial restrictions and related API errors. Our engineering team is actively working toward a resolution. We apologize for the ongoing inconvenience and will provide our next update within 2 hours.
investigatingMon, Aug 24, 2026, 09:30 AM
We are currently investigating an issue where recently upgraded accounts are continuing to experience trial restrictions and related API errors. Our engineering team is actively working on a resolution, and we will provide an update on the status within the next 1 hour. We apologize for the inconvenience and appreciate your patience.
📊 TECHNICAL DETAILS
Internal ID
60078a19-35ce-4e8e-9538-9564b64d9092
External ID
tddl0m4b01qq
🕐 Started
Mon, Aug 24, 2026, 09:30 AM
🔄 Last Updated
Mon, Aug 24, 2026, 10:50 AM
✓ Resolved
Mon, Aug 24, 2026, 10:50 AM
MINOR
Impact Level
1h 19m
Total Duration
2
Status Updates
Affected Components
Console
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