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minor✓ Resolved
In-App Contact Form experiencing issues
Status
resolved
Duration
2h 21m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
We've confirmed that new submissions through our in-app contact form are being received successfully again.
We're continuing to process and review messages that were impacted and will follow up with affected customers as quickly as possible. Thank you for your patience while we complete this work.
We'll provide a further update once recovery of all delayed messages has been completed.
investigating
The problem with in-app submissions is still being worked on, we've isolated the problem and it should be restored soon.
investigating
We’re currently investigating an issue affecting the in-app contact form. In the meantime, if you need to reach our support team, please contact us directly at [support@linear.app](mailto:support@linear.app "support@linear.app"). We’ll share another update as soon as we have more information.
📊 TECHNICAL DETAILS
Internal ID
5fcb7972-cf16-4ab7-aa3b-6b814253a168
External ID
01KT9AW539AXRTX9SGH7MEB2AQ
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
2h 21m
Total Duration
3
Status Updates
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