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minor✓ Resolved

SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in France

Twilio•Thu, May 21, 2026, 07:44 PM
Status
resolved
Duration
3 hours
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, May 21, 2026, 10:45 PM
This incident has been resolved.
monitoringThu, May 21, 2026, 08:47 PM
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, May 21, 2026, 07:44 PM
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
5f4ae455-f647-4390-bdfb-646515f9f798
External ID
sfwcnmp0m7sw
🕐 Started
Thu, May 21, 2026, 07:44 PM
🔄 Last Updated
Thu, May 21, 2026, 10:45 PM
✓ Resolved
Thu, May 21, 2026, 10:45 PM
MINOR
Impact Level
3 hours
Total Duration
2
Status Updates
Affected Components
SMS, Europe
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