minor✓ Resolved

Messaging Event Delays for Comms API

SendGrid•2026-10-02 17:21 UTC

Status

resolved

Duration

28 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-02 17:50 UTC

This incident has been resolved.

investigating2026-10-02 17:21 UTC

We are investigating an issue with Messaging event processing for Comms API. Customers may experience delays in event updates for RCS, WhatsApp Business API, and Apple Messages for Business. We will provide another update in 15 minutes or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

5f1690dc-f587-4edb-b92f-3e6744f87a3b

External ID

px9djmx9y0xz

🕐 Started

2026-10-02 17:21 UTC

🔄 Last Updated

2026-10-02 17:50 UTC

✓ Resolved

2026-10-02 17:50 UTC

MINOR

Impact Level

28 minutes

Total Duration

Status Updates

Affected Components

Other

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