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minor✓ Resolved

High Latency observed for Video Room Sessions

TwilioSat, Jun 6, 2026, 02:01 AM
Status
resolved
Duration
2h 38m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jun 6, 2026, 04:40 AM
This incident has been resolved.
monitoringSat, Jun 6, 2026, 02:36 AM
We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jun 6, 2026, 02:01 AM
We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
5c85009a-75a9-4c3b-802c-f7aaeb6cb39b
External ID
xnr73wc2qv4y
🕐 Started
Sat, Jun 6, 2026, 02:01 AM
🔄 Last Updated
Sat, Jun 6, 2026, 04:40 AM
✓ Resolved
Sat, Jun 6, 2026, 04:40 AM
MINOR
Impact Level
2h 38m
Total Duration
2
Status Updates
Affected Components
Group RoomsPeer-to-Peer RoomsRecordingsCompositionsGo Rooms
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