Regional Network Issues

This incident has been resolved.

The issue impacting the services in GCP US East have been resolved. Our upstream cloud provider has confirmed full resolution of the underlying issue on their end. For questions or assistance, please contact support@redis.com

Status changed to resolved

Regional Network Issues — Monitoring Our monitoring indicates that services in GCP US East have recovered, and Redis Cloud clusters in the region are currently operating normally. However, our upstream cloud provider has not yet confirmed full resolution of the underlying issue on their end. Out of an abundance of caution, we will continue to actively monitor the region until the provider confirms the incident is resolved. We will post a final update at that time. For questions or assistance, please contact support@redis.com.

We have identified an issue with one of our upstream cloud service providers affecting GCP US East. We are actively working with our provider to resolve the issue and will share updates as progress is made. For questions or assistance, please contact support@redis.com.

Status changed to investigating