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minor✓ Resolved

SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia

TwilioFri, Mar 13, 2026, 11:20 AM
Status
resolved
Duration
2h 34m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 13, 2026, 01:55 PM
This incident has been resolved.
monitoringFri, Mar 13, 2026, 12:05 PM
We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Mar 13, 2026, 11:20 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
5b650e4b-40bc-4197-a96e-d2a375d79918
External ID
rjkd4tkfyrzv
🕐 Started
Fri, Mar 13, 2026, 11:20 AM
🔄 Last Updated
Fri, Mar 13, 2026, 01:55 PM
✓ Resolved
Fri, Mar 13, 2026, 01:55 PM
MINOR
Impact Level
2h 34m
Total Duration
2
Status Updates
Affected Components
SMS, Europe
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