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major✓ Resolved
Some merchants encountering error messages within their admins
Status
resolved
Duration
1h 24m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
This issue has been resolved and is being monitored.
identified
We've identified the problem impacting admins and we're working on a solution.
investigating
We are investigating and will keep you updated.
investigating
Merchants may experience login issues and errors when trying to access the Shopify admin. The error will appear as 500 messages. Shopify Mobile is also affected.
📊 TECHNICAL DETAILS
Internal ID
5a89cf18-6fd6-443d-bbda-efc71dc1853a
External ID
lwt6cvp9j2hf
🕐 First reported
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
1h 24m
Total Duration
4
Status Updates
Affected Components
Admin
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