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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia
Status
resolved
Duration
8h 20m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, Jul 12, 2026, 03:40 AM
This incident has been resolved.
monitoringSun, Jul 12, 2026, 12:26 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Jul 11, 2026, 10:25 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jul 11, 2026, 08:21 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jul 11, 2026, 07:19 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
5a7b04c7-434f-4b80-b940-fda2811ade95
External ID
nvxpqzg0mhyr
🕐 Started
Sat, Jul 11, 2026, 07:19 PM
🔄 Last Updated
Sun, Jul 12, 2026, 03:40 AM
✓ Resolved
Sun, Jul 12, 2026, 03:40 AM
MINOR
Impact Level
8h 20m
Total Duration
4
Status Updates
Affected Components
SMS, Latin America
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