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minor✓ Resolved
User Authentication Identity SNA Missing Redirects in Philippines
Status
resolved
Duration
23h 1m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jul 2, 2026, 04:05 AM
This incident has been resolved.
identifiedWed, Jul 1, 2026, 09:42 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 01:42 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 09:41 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 07:40 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 06:40 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jul 1, 2026, 06:04 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jul 1, 2026, 05:03 AM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
5a118f0c-9cab-4164-b2d1-a4a705ea1c62
External ID
scr89dmfpkpz
🕐 Started
Wed, Jul 1, 2026, 05:03 AM
🔄 Last Updated
Thu, Jul 2, 2026, 04:05 AM
✓ Resolved
Thu, Jul 2, 2026, 04:05 AM
MINOR
Impact Level
23h 1m
Total Duration
7
Status Updates
Affected Components
Verify Silent Network Auth
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