← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from Twilio to Claro Chile

Twilio•Wed, Feb 25, 2026, 07:22 PM
Status
resolved
Duration
3h 2m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 25, 2026, 10:25 PM
This incident has been resolved.
monitoringWed, Feb 25, 2026, 08:23 PM
We are observing recovery in SMS delivery delays from Twilio to Claro network subscribers in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 25, 2026, 07:22 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
58abaf16-7958-454b-abbe-9d9f332f2c84
External ID
wcsx5gzy0mjy
🕐 Started
Wed, Feb 25, 2026, 07:22 PM
🔄 Last Updated
Wed, Feb 25, 2026, 10:25 PM
✓ Resolved
Wed, Feb 25, 2026, 10:25 PM
MINOR
Impact Level
3h 2m
Total Duration
2
Status Updates
Affected Components
SMS, Latin America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed