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none✓ Resolved

Elevated 3DS errors on Mastercard transactions

Stripe•Wed, Jul 15, 2026, 08:06 AM
Status
resolved
Duration
1h 38m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 15, 2026, 09:45 AM
This incident has been resolved.
monitoringWed, Jul 15, 2026, 09:17 AM
As of 09:06 UTC, we can confirm that the elevated 3D Secure errors on Mastercard transactions have recovered following certificate rotation by Mastercard. We're continuing to validate that this issue is fully resolved and will provide further updates once we have observed sustained recovery.
investigatingWed, Jul 15, 2026, 09:01 AM
We are starting to see improvement in the elevated 3D Secure errors affecting Mastercard transactions. The impact still continues however Stripe engagement with Mastercard teams continue. We will provide further updates once we have observed recovery.
identifiedWed, Jul 15, 2026, 08:06 AM
We’re observing elevated 3DS errors for Mastercard transactions starting 07:00 UTC. We are engaging with the Mastercard team and we will provide an update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
5847bf85-75aa-4f2a-bf33-3b11350daa16
External ID
s6hpm263c04x
🕐 Started
Wed, Jul 15, 2026, 08:06 AM
🔄 Last Updated
Wed, Jul 15, 2026, 09:45 AM
✓ Resolved
Wed, Jul 15, 2026, 09:45 AM
NONE
Impact Level
1h 38m
Total Duration
3
Status Updates
Affected Components
Acquirers and payment methods
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