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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus
Status
resolved
Duration
16h 28m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Mar 21, 2026, 07:10 PM
This incident has been resolved.
investigatingSat, Mar 21, 2026, 12:45 PM
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in affected countries is operating normally.
investigatingSat, Mar 21, 2026, 12:01 PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Mar 21, 2026, 09:41 AM
We continue to experience SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSat, Mar 21, 2026, 05:31 AM
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Mar 21, 2026, 03:32 AM
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Mar 21, 2026, 02:41 AM
We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
57f4d11f-d122-4739-8710-c0a284aeefbf
External ID
l499h1h992v6
🕐 Started
Sat, Mar 21, 2026, 02:41 AM
🔄 Last Updated
Sat, Mar 21, 2026, 07:10 PM
✓ Resolved
Sat, Mar 21, 2026, 07:10 PM
MINOR
Impact Level
16h 28m
Total Duration
6
Status Updates
Affected Components
SMS, APACSMS, Europe
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