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none✓ Resolved

Outbound call issue with particular Provider Exchange Partners in the Australia Region.

Zoom•Wed, Feb 4, 2026, 10:46 PM
Status
resolved
Duration
14 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 11:00 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 10:46 PM
Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.

📊 TECHNICAL DETAILS

Internal ID
57e31b8f-a361-43cd-b306-7e04d0340699
External ID
mnchgpx1bw09
🕐 Started
Wed, Feb 4, 2026, 10:46 PM
🔄 Last Updated
Wed, Feb 4, 2026, 11:00 PM
✓ Resolved
Wed, Feb 4, 2026, 11:00 PM
NONE
Impact Level
14 minutes
Total Duration
1
Status Updates
Affected Components
Provider Exchange
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