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major✓ Resolved
Disruption affecting the provisioning of new instances in Singapore and partially in Oregon
Status
resolved
Duration
12h 17m
Updates
12
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Apr 8, 2026, 10:15 PM
This incident has been resolved.
monitoringWed, Apr 8, 2026, 07:44 PM
Provisioning is recovering for free and paid services across all regions. Free services have resumed serving traffic. We are continuing to monitor for further issues.
monitoringWed, Apr 8, 2026, 06:48 PM
Paid services are continuing to see recovery across builds and deploys. Free services remain disabled and will return errors if loaded in a browser.
Singapore and part of Oregon remain impacted.
monitoringWed, Apr 8, 2026, 06:08 PM
We are continuing to monitor for any further issues.
monitoringWed, Apr 8, 2026, 04:05 PM
We are disabling new free services in Singapore and partially in Oregon.
monitoringWed, Apr 8, 2026, 03:02 PM
We're seeing recovery across all regions.
identifiedWed, Apr 8, 2026, 03:02 PM
We are continuing to work on a fix for this issue.
identifiedWed, Apr 8, 2026, 02:42 PM
We are now seeing the same issue affecting services in Oregon partially. We are investigating to remediate this as quickly as possible.
identifiedWed, Apr 8, 2026, 11:23 AM
Services with paid compute should now be operating normally. Please note that free services in this region are still intermittently disabled.
investigatingWed, Apr 8, 2026, 11:22 AM
We are continuing to investigate this issue.
investigatingWed, Apr 8, 2026, 10:54 AM
We are seeing some recovery following our mitigation efforts, but we are still working to identify the root cause for a long-term resolution.
investigatingWed, Apr 8, 2026, 10:31 AM
We have temporarily disabled free services in Singapore. We are continuing to investigate and work to mitigate the issue.
investigatingWed, Apr 8, 2026, 09:57 AM
This issue may affect new instances during builds, scaling, and similar operations. You may experience build/deploy failures. We are still investigating.
📊 TECHNICAL DETAILS
Internal ID
57875214-01b1-4a01-9f07-79e4e8b70aa2
External ID
1sjd0k0fstjs
🕐 Started
Wed, Apr 8, 2026, 09:57 AM
🔄 Last Updated
Wed, Apr 8, 2026, 10:15 PM
✓ Resolved
Wed, Apr 8, 2026, 10:15 PM
MAJOR
Impact Level
12h 17m
Total Duration
12
Status Updates
Affected Components
Web ServicesWeb ServicesCron JobsCron JobsBackground WorkersBackground WorkersBuilds and DeploysBuilds and DeploysWeb Services - Free TierWeb Services - Free Tier
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