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minor✓ Resolved
Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge
Status
resolved
Duration
2h 27m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Mar 27, 2026, 04:35 PM
This incident has been resolved.
monitoringFri, Mar 27, 2026, 04:01 PM
'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedFri, Mar 27, 2026, 03:15 PM
Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Mar 27, 2026, 02:15 PM
Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Mar 27, 2026, 02:07 PM
Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
5704e069-32f3-4fce-bbab-6e06d4b6fa38
External ID
vdj7cr0lcm8n
🕐 Started
Fri, Mar 27, 2026, 02:07 PM
🔄 Last Updated
Fri, Mar 27, 2026, 04:35 PM
✓ Resolved
Fri, Mar 27, 2026, 04:35 PM
MINOR
Impact Level
2h 27m
Total Duration
4
Status Updates
Affected Components
Billing
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