← Back to Square History
minor✓ Resolved
Payment Disruption
Status
resolved
Duration
3h 11m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jul 16, 2026, 02:55 AM
This incident has been resolved.
identifiedThu, Jul 16, 2026, 01:06 AM
We're continuing to work with our payment processing partner to resolve a disruption with payment processing. Sellers may see some Visa, Mastercard and debit card transactions declined at point of sale. If possible, we recommend customers use a different payment method such as JBC, American Express and e-money. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
investigatingWed, Jul 15, 2026, 11:43 PM
Square's payment processing partner is experiencing a disruption with payment processing. As a result, sellers may see some Visa and Mastercard transactions declined at point of sale. If possible, we recommend customers use a different payment method. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
📊 TECHNICAL DETAILS
Internal ID
55fc188e-2c38-484f-b241-5312142cc6c4
External ID
01KXM2M5A8MHP8E6MS3F35H0BR
🕐 Started
Wed, Jul 15, 2026, 11:43 PM
🔄 Last Updated
Thu, Jul 16, 2026, 02:55 AM
✓ Resolved
Thu, Jul 16, 2026, 02:55 AM
MINOR
Impact Level
3h 11m
Total Duration
2
Status Updates
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed