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minor✓ Resolved
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in Europe
Status
resolved
Duration
6d 2h
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, May 25, 2026, 04:10 PM
This incident has been resolved.
monitoringSun, May 24, 2026, 04:15 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 25, 9:30 am PST.
monitoringSat, May 23, 2026, 04:21 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 24, 9:30 am PST.
monitoringFri, May 22, 2026, 04:20 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 23, 9:30 am PST.
monitoringThu, May 21, 2026, 04:18 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update by May 22, 9:30 am PST.
monitoringWed, May 20, 2026, 04:43 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 21, 9:30 am PST.
monitoringTue, May 19, 2026, 04:39 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 20, 9:30 am PST.
monitoringTue, May 19, 2026, 02:23 PM
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, May 19, 2026, 01:21 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
55de874c-cf50-4013-ac4f-10ad2a5bd75a
External ID
3ktkgs2rzbry
🕐 Started
Tue, May 19, 2026, 01:21 PM
🔄 Last Updated
Mon, May 25, 2026, 04:10 PM
✓ Resolved
Mon, May 25, 2026, 04:10 PM
MINOR
Impact Level
6d 2h
Total Duration
8
Status Updates
Affected Components
SMS, Europe
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