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minor✓ Resolved
Inbound SMS Messages Not Received by a Subset of Australia Twilio Phone Numbers
Status
resolved
Duration
59 minutes
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Feb 3, 2026, 07:50 AM
This incident has been resolved.
investigatingTue, Feb 3, 2026, 07:02 AM
We are currently investigating an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams has been engaged and currently investigating. We will provide updates as more information becomes available.
investigatingTue, Feb 3, 2026, 06:56 AM
We are continuing to investigate this issue.
investigatingTue, Feb 3, 2026, 06:50 AM
Our monitoring systems have detected a potential issue with inbound SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
📊 TECHNICAL DETAILS
Internal ID
558ef256-185d-48ba-b0c8-4ca58b1426f5
External ID
mj4rscg7x6mk
🕐 Started
Tue, Feb 3, 2026, 06:50 AM
🔄 Last Updated
Tue, Feb 3, 2026, 07:50 AM
✓ Resolved
Tue, Feb 3, 2026, 07:50 AM
MINOR
Impact Level
59 minutes
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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