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minor✓ Resolved
Voice Call Failures from a Subset of Twilio Phone Numbers to Sweden
Status
resolved
Duration
23h 37m
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 27, 2026, 03:30 PM
This incident has been resolved.
monitoringThu, Aug 27, 2026, 08:17 AM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringThu, Aug 27, 2026, 12:12 AM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringWed, Aug 26, 2026, 08:11 PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Aug 26, 2026, 06:05 PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 05:20 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 04:20 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 04:20 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 26, 2026, 03:52 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
552a1970-3629-48ac-8d92-83a6a9019048
External ID
jgw40jm8yngj
🕐 Started
Wed, Aug 26, 2026, 03:52 PM
🔄 Last Updated
Thu, Aug 27, 2026, 03:30 PM
✓ Resolved
Thu, Aug 27, 2026, 03:30 PM
MINOR
Impact Level
23h 37m
Total Duration
8
Status Updates
Affected Components
Voice, Europe
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