Disrupted Bitbucket availability

This incident has been resolved.

Our team has now put mitigations in place across the majority of Bitbucket services and all are now actively recovering except for Pipelines, which is still being actively investigated. We are continuing to monitor these services and we will provide further update within 1 hour or when services have fully recovered.

As restoration activities continue, we are now starting to see services recover for customers for Bitbucket Web and for Git HTTPS. We are continuing to work on mitigation across all remaining Bitbucket services. Our next update will be provided within one hour or if full recovery is seen prior to that time.

We have identified the cause of the issue, and our teams are diligently working on a mitigation. Affected users will experience Bitbucket being unavailable. We'll continue to share additional updates here as more information is available, with our next update to be posted within 1 hour.

We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.