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minor✓ Resolved

SMS Delivery Delays from Twilio to O2 Czech Republic

Twilio•Thu, Apr 9, 2026, 12:51 PM
Status
resolved
Duration
6h 13m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 9, 2026, 07:05 PM
This incident has been resolved.
monitoringThu, Apr 9, 2026, 04:53 PM
We have observed a recovery in SMS delivery from Twilio to O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 9, 2026, 04:51 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 03:54 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 01:52 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team continuous actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 01:52 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 12:51 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to O2 network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
5451f2be-0101-44ba-99f6-5537f540044e
External ID
5ddrxl45hvwy
🕐 Started
Thu, Apr 9, 2026, 12:51 PM
🔄 Last Updated
Thu, Apr 9, 2026, 07:05 PM
✓ Resolved
Thu, Apr 9, 2026, 07:05 PM
MINOR
Impact Level
6h 13m
Total Duration
6
Status Updates
Affected Components
SMS, Europe
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