major✓ Resolved

Payment processing failures for merchants using PayPal Express

Shopify•2019-10-23 13:48 UTC

Status

resolved

Duration

21m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2019-10-23 14:09 UTC

This incident has been resolved.

resolved2019-10-23 14:09 UTC

This incident has been resolved.

monitoring2019-10-23 14:04 UTC

PayPal Express payments are now being processed correctly, we will be monitoring

investigating2019-10-23 13:48 UTC

Payment processing is failing for checkouts using PayPal Express.  Other PayPal checkout methods should be unaffected.

Internal ID

53dc0bea-0439-4b4f-88ed-faeba85c3e1e

External ID

3trf2dwyx7th

🕐 Started

2019-10-23 13:48 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2019-10-23 14:09 UTC

MAJOR

Impact Level

21m

Total Duration

Status Updates

Affected Components

Checkout

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