minor✓ Resolved

SMS Delivery Failures from Twilio to Claro Chile

Twilio•2026-03-31 09:33 UTC

Status

resolved

Duration

2h 36m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-03-31 12:10 UTC

This incident has been resolved.

monitoring2026-03-31 11:06 UTC

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-03-31 09:33 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

535ae7c1-a446-44d7-9b0f-19ac45fd7049

External ID

3m10m547n0hf

🕐 First reported

2026-03-31 09:33 UTC

🔄 Last Updated

2026-03-31 12:10 UTC

✓ Resolved

2026-03-31 12:10 UTC

MINOR

Impact Level

2h 36m

Total Duration

Status Updates

Affected Components

SMS, Latin America

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