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major✓ Resolved

Insights metrics underreporting

PlanetScale•Fri, Jul 24, 2026, 02:41 PM
Status
resolved
Duration
6h 33m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jul 24, 2026, 09:15 PM
This incident has been resolved.
monitoringFri, Jul 24, 2026, 05:04 PM
Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.
identifiedFri, Jul 24, 2026, 02:41 PM
Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.

📊 TECHNICAL DETAILS

Internal ID
52fcf30a-9028-465c-9a9c-0b08b3e8da02
External ID
01KYA96E5XQ8Q1Z50HW2KQKAPR
🕐 Started
Fri, Jul 24, 2026, 02:41 PM
🔄 Last Updated
Fri, Jul 24, 2026, 09:15 PM
✓ Resolved
Fri, Jul 24, 2026, 09:15 PM
MAJOR
Impact Level
6h 33m
Total Duration
2
Status Updates
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