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minor✓ Resolved

SMS Delivery Failures from Twilio to Lycamobile United Kingdom

Twilio•Tue, Aug 18, 2026, 10:14 AM
Status
resolved
Duration
5h 50m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 18, 2026, 04:05 PM
This incident has been resolved.
monitoringTue, Aug 18, 2026, 02:18 PM
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Aug 18, 2026, 12:15 PM
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Aug 18, 2026, 11:18 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Aug 18, 2026, 10:14 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
52f46a57-2e31-49ad-95b1-32335f3d9ae9
External ID
l2s8pphj1036
🕐 Started
Tue, Aug 18, 2026, 10:14 AM
🔄 Last Updated
Tue, Aug 18, 2026, 04:05 PM
✓ Resolved
Tue, Aug 18, 2026, 04:05 PM
MINOR
Impact Level
5h 50m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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