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minor✓ Resolved

SMS Delivery Delays To Vala Network in Kosovo

Twilio•Fri, Jan 30, 2026, 01:39 PM
Status
resolved
Duration
1d 11h
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Feb 1, 2026, 01:15 AM
This incident has been resolved.
monitoringSat, Jan 31, 2026, 11:09 PM
We are observing recovery in SMS delivery delays when sending messages to the Vala Network in Kosovo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringSat, Jan 31, 2026, 10:39 PM
We are observing recovery in SMS delivery delays when sending messages to the Vala Network in Kosovo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 Minutes or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 08:23 PM
We continue experiencing SMS delivery delays to the Vala Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingSat, Jan 31, 2026, 04:23 AM
We are continuing to experience SMS delivery delays to Vala Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 08:31 PM
We are continuing to experience SMS delivery delays to Vala Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 04:31 PM
We are continuing to experience SMS delivery delays to Vala Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 02:34 PM
We are still experiencing SMS delivery delays to Vala Network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jan 30, 2026, 01:39 PM
We are experiencing SMS delivery delays to the Vala network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
52b09520-ed84-4737-a59e-b5c37fc941b3
External ID
910q58ytk295
🕐 Started
Fri, Jan 30, 2026, 01:39 PM
🔄 Last Updated
Sun, Feb 1, 2026, 01:15 AM
✓ Resolved
Sun, Feb 1, 2026, 01:15 AM
MINOR
Impact Level
1d 11h
Total Duration
8
Status Updates
Affected Components
SMS, Europe
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