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none✓ Resolved

Service Degradation Affecting Zoom AI Expert Assist in US Region.

Zoom•Mon, Jul 20, 2026, 04:35 PM
Status
resolved
Duration
26 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 20, 2026, 05:01 PM
This incident has been resolved.
monitoringMon, Jul 20, 2026, 04:35 PM
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

📊 TECHNICAL DETAILS

Internal ID
51ab7f36-2613-4704-8a91-c3fb8d37f4e0
External ID
zjg8mg9c26c5
🕐 Started
Mon, Jul 20, 2026, 04:35 PM
🔄 Last Updated
Mon, Jul 20, 2026, 05:01 PM
✓ Resolved
Mon, Jul 20, 2026, 05:01 PM
NONE
Impact Level
26 minutes
Total Duration
1
Status Updates
Affected Components
AI Expert Assist
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