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minor✓ Resolved

Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

TwilioFri, Jun 12, 2026, 01:56 PM
Status
resolved
Duration
6h 43m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 12, 2026, 08:40 PM
This incident has been resolved.
monitoringFri, Jun 12, 2026, 06:52 PM
We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 05:00 PM
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 03:05 PM
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 02:10 PM
We are experiencing delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 01:56 PM
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
5167c111-6478-4239-bea2-d6b1501e39e9
External ID
03gdj4l85y9m
🕐 Started
Fri, Jun 12, 2026, 01:56 PM
🔄 Last Updated
Fri, Jun 12, 2026, 08:40 PM
✓ Resolved
Fri, Jun 12, 2026, 08:40 PM
MINOR
Impact Level
6h 43m
Total Duration
5
Status Updates
Affected Components
SMS
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