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minor✓ Resolved

Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

Twilio•
Status
resolved
Duration
6h 43m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are experiencing delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
5167c111-6478-4239-bea2-d6b1501e39e9
External ID
03gdj4l85y9m
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 43m
Total Duration
5
Status Updates
Affected Components
SMS
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