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minor✓ Resolved
SMS Delivery Delays from Twilio to Cellcom Israel
Status
resolved
Duration
2h 10m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Sep 3, 2026, 08:45 AM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 06:41 AM
We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Sep 3, 2026, 06:38 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Sep 3, 2026, 06:35 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
5152a9e0-be98-47b2-bb00-2ac22de2d2d7
External ID
xvlj3p6mhl0v
🕐 Started
Thu, Sep 3, 2026, 06:35 AM
🔄 Last Updated
Thu, Sep 3, 2026, 08:45 AM
✓ Resolved
Thu, Sep 3, 2026, 08:45 AM
MINOR
Impact Level
2h 10m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
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