← Back to Zoom History
none✓ Resolved

Service degradation with Zoom Contact Center smart note generation impacting a subset of users.

Zoom•Tue, Aug 11, 2026, 02:48 PM
Status
resolved
Duration
26 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 11, 2026, 03:15 PM
This incident has been resolved.
monitoringTue, Aug 11, 2026, 02:48 PM
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID
5102586d-d784-4fcf-91ea-f4aa5106a985
External ID
90lqrmr12q8t
🕐 Started
Tue, Aug 11, 2026, 02:48 PM
🔄 Last Updated
Tue, Aug 11, 2026, 03:15 PM
✓ Resolved
Tue, Aug 11, 2026, 03:15 PM
NONE
Impact Level
26 minutes
Total Duration
1
Status Updates
Affected Components
Zoom AIC
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed