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minor✓ Resolved

SMS Delivery Delays to MTN Network in Cameroon

Twilio•Thu, Feb 19, 2026, 10:33 AM
Status
resolved
Duration
1d 7h
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Feb 20, 2026, 06:15 PM
This incident has been resolved.
monitoringFri, Feb 20, 2026, 04:38 PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Feb 20, 2026, 01:26 AM
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingThu, Feb 19, 2026, 05:26 PM
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingThu, Feb 19, 2026, 01:26 PM
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingThu, Feb 19, 2026, 11:30 AM
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Feb 19, 2026, 10:33 AM
Twilio customers may be experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
509b51cc-a1a0-49c4-aa7a-2af9fe968a9b
External ID
f556qfstjm6n
🕐 Started
Thu, Feb 19, 2026, 10:33 AM
🔄 Last Updated
Fri, Feb 20, 2026, 06:15 PM
✓ Resolved
Fri, Feb 20, 2026, 06:15 PM
MINOR
Impact Level
1d 7h
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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