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minor✓ Resolved

SMS Delivery Delays from Twilio to Wind Tre Italy

Twilio•Wed, May 27, 2026, 12:54 PM
Status
resolved
Duration
5h 51m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, May 27, 2026, 06:45 PM
This incident has been resolved.
monitoringWed, May 27, 2026, 05:02 PM
We have observed a recovery in SMS delivery from Twilio to Wind Tre network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, May 27, 2026, 02:57 PM
We have observed a recovery in SMS delivery from Twilio to Wind Tre network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, May 27, 2026, 01:57 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Wind Tre network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, May 27, 2026, 12:54 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Wind Tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4ec570f0-3120-4e4e-b0aa-cffba34190c1
External ID
pyyfwkq40nm0
🕐 Started
Wed, May 27, 2026, 12:54 PM
🔄 Last Updated
Wed, May 27, 2026, 06:45 PM
✓ Resolved
Wed, May 27, 2026, 06:45 PM
MINOR
Impact Level
5h 51m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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