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minor✓ Resolved

SMS Delivery Failures from Twilio Phone Numbers to Pelephone Israel

Twilio•Sun, Jul 12, 2026, 07:07 AM
Status
resolved
Duration
12h 2m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Jul 12, 2026, 07:10 PM
This incident has been resolved.
monitoringSun, Jul 12, 2026, 03:04 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSun, Jul 12, 2026, 01:03 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jul 12, 2026, 10:22 AM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, Jul 12, 2026, 08:21 AM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jul 12, 2026, 07:19 AM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Jul 12, 2026, 07:07 AM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4e909366-cd4c-4fd4-ad5b-18abaeed8d66
External ID
wmfhy5t2lql5
🕐 Started
Sun, Jul 12, 2026, 07:07 AM
🔄 Last Updated
Sun, Jul 12, 2026, 07:10 PM
✓ Resolved
Sun, Jul 12, 2026, 07:10 PM
MINOR
Impact Level
12h 2m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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