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minor✓ Resolved

SMS Delivery Failures from Twilio to Viettel Viet Nam

Twilio•Thu, Mar 26, 2026, 09:24 AM
Status
resolved
Duration
5h 16m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 26, 2026, 02:40 PM
This incident has been resolved.
monitoringThu, Mar 26, 2026, 12:41 PM
We have observed a recovery in SMS delivery from Twilio to Viettel network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 26, 2026, 10:25 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 26, 2026, 09:24 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4dfc67bd-3995-4144-95e5-18c6b919157f
External ID
ts34kwzpjd06
🕐 Started
Thu, Mar 26, 2026, 09:24 AM
🔄 Last Updated
Thu, Mar 26, 2026, 02:40 PM
✓ Resolved
Thu, Mar 26, 2026, 02:40 PM
MINOR
Impact Level
5h 16m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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