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minor✓ Resolved

SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada

Twilio•Wed, Feb 11, 2026, 01:52 AM
Status
resolved
Duration
8h 8m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 11, 2026, 10:00 AM
This incident has been resolved.
monitoringWed, Feb 11, 2026, 07:56 AM
We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Feb 11, 2026, 06:09 AM
We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Feb 11, 2026, 02:01 AM
We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringWed, Feb 11, 2026, 02:01 AM
We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 11, 2026, 01:52 AM
We are experiencing SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4d717d14-229b-454f-b5a6-0d86d3404876
External ID
zbfrglck3193
🕐 Started
Wed, Feb 11, 2026, 01:52 AM
🔄 Last Updated
Wed, Feb 11, 2026, 10:00 AM
✓ Resolved
Wed, Feb 11, 2026, 10:00 AM
MINOR
Impact Level
8h 8m
Total Duration
5
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North America
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