← Back to Redis Cloud History
unknown✓ Resolved

Connectivity issue on C293

Redis Cloud•
Status
resolved
Duration
4h 58m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The connections issues affecting some resources with the following pattern in their endpoint: C293 have been resolved.
investigating
We continue to work on the recovery process post CSP issues within the EU Region affecting C293. We will provide continued updates as we recover the environment. For questions or assistance, please contact support@redis.com
investigating
We have identified an issue with one of our upstream cloud service providers affecting the EU-Central-1 region. We are actively working with our provider to resolve the issue and will share updates as progress is made. For questions or assistance, please contact support@redis.com.
investigating
We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: C293
investigating
Status changed to investigating

📊 TECHNICAL DETAILS

Internal ID
4ce696af-7a4a-4503-bf79-38f5cb43167f
External ID
62fa828d-0161-4940-86a9-56a52efa9fe9
🕐 Started
🔄 Last Updated
✓ Resolved
UNKNOWN
Impact Level
4h 58m
Total Duration
5
Status Updates
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed