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minor✓ Resolved

SMS Delivery Delay To Orange Network in Cameroon

Twilio•Tue, Mar 10, 2026, 01:07 PM
Status
resolved
Duration
11h 27m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Mar 11, 2026, 12:35 AM
This incident has been resolved.
monitoringTue, Mar 10, 2026, 10:30 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available
identifiedTue, Mar 10, 2026, 08:07 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedTue, Mar 10, 2026, 04:07 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Mar 10, 2026, 02:13 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Mar 10, 2026, 01:17 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 01:07 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4c0c9e9d-adec-4368-b31d-c39497c6d174
External ID
6wm2xgh9vnk3
🕐 Started
Tue, Mar 10, 2026, 01:07 PM
🔄 Last Updated
Wed, Mar 11, 2026, 12:35 AM
✓ Resolved
Wed, Mar 11, 2026, 12:35 AM
MINOR
Impact Level
11h 27m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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