← Back to SendGrid History
minor✓ Resolved

RCS Registration Submission Issues in the United States

SendGridWed, Sep 2, 2026, 10:17 PM
Status
resolved
Duration
4h 27m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 3, 2026, 02:45 AM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 02:36 AM
We have mitigated the issue and are monitoring system performance. US registration submissions are now being accepted, and customers can continue the final Submit step for their sender registration in the Console. This step must be completed by the customer. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringThu, Sep 3, 2026, 12:35 AM
We have mitigated the issue and are monitoring system performance. Customers can now continue submitting RCS registrations in the Console. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Sep 2, 2026, 11:21 PM
We have identified the issue with RCS sender registration and are implementing a fix. Users may continue to be unable to submit new RCS registrations in the United States, and the Submit Registration page may be unresponsive when creating an RCS sender. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Sep 2, 2026, 10:17 PM
We are investigating an issue with RCS sender registration. Users may be unable to submit new RCS registrations in the United States, and the Submit Registration page may be unresponsive when creating an RCS sender. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4b86b7af-679e-4ddd-9a92-82483ac045be
External ID
k635gmn3505c
🕐 Started
Wed, Sep 2, 2026, 10:17 PM
🔄 Last Updated
Thu, Sep 3, 2026, 02:45 AM
✓ Resolved
Thu, Sep 3, 2026, 02:45 AM
MINOR
Impact Level
4h 27m
Total Duration
4
Status Updates
Affected Components
RCS Messaging
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed