minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to Orange France

Twilio•Tue, May 19, 2026, 11:14 PM

Status

resolved

Duration

6h 10m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedWed, May 20, 2026, 05:25 AM

This incident has been resolved.

monitoringWed, May 20, 2026, 03:12 AM

We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedWed, May 20, 2026, 01:03 AM

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedWed, May 20, 2026, 12:02 AM

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingTue, May 19, 2026, 11:14 PM

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

4b755af1-b48a-428c-9507-c84d984d817a

External ID

pbf0vj6s512x

🕐 Started

Tue, May 19, 2026, 11:14 PM

🔄 Last Updated

Wed, May 20, 2026, 05:25 AM

✓ Resolved

Wed, May 20, 2026, 05:25 AM

MINOR

Impact Level

6h 10m

Total Duration

Status Updates

Affected Components

SMS, Europe

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