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minor✓ Resolved

SMS Delivery Delays From Network Subscribers to Twilio United States, Canada, and Puerto Rico Phone Numbers

Twilio•Wed, Jul 1, 2026, 03:01 AM
Status
resolved
Duration
2h 58m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 1, 2026, 06:00 AM
This incident has been resolved.
monitoringWed, Jul 1, 2026, 04:10 AM
We have observed a recovery in SMS delivery from network subscribers to Twilio United States, Canada, and Puerto Rico Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 1, 2026, 03:13 AM
Twilio customers may be experiencing SMS delivery delays from network subscribers to Twilio United States, Canada, and Puerto Rico Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jul 1, 2026, 03:01 AM
Twilio customers may be experiencing SMS delivery delays from network subscribers to Twilio United States, Canada, and Puerto Rico Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4aee2b44-93a5-414a-a492-756b5bc09430
External ID
yhgqk5n7qwg0
🕐 Started
Wed, Jul 1, 2026, 03:01 AM
🔄 Last Updated
Wed, Jul 1, 2026, 06:00 AM
✓ Resolved
Wed, Jul 1, 2026, 06:00 AM
MINOR
Impact Level
2h 58m
Total Duration
3
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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