none✓ Resolved

Service Degradation Affected Zoom Contact Center’s Agent Experience.

Zoom•2026-06-15 06:02 UTC

Status

resolved

Duration

17 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-06-15 06:20 UTC

This incident has been resolved.

monitoring2026-06-15 06:02 UTC

On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience.

This incident has been resolved and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID

4a5a509c-6a17-4a3c-996b-a1b30cd61590

External ID

40mfl7h9724g

🕐 First reported

2026-06-15 06:02 UTC

🔄 Last Updated

2026-06-15 06:20 UTC

✓ Resolved

2026-06-15 06:20 UTC

NONE

Impact Level

17 minutes

Total Duration

Status Updates

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed