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none✓ Resolved

Service Degradation Affected Zoom Contact Center’s Agent Experience.

Zoom•Mon, Jun 15, 2026, 06:02 AM
Status
resolved
Duration
17 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 15, 2026, 06:20 AM
This incident has been resolved.
monitoringMon, Jun 15, 2026, 06:02 AM
On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID
4a5a509c-6a17-4a3c-996b-a1b30cd61590
External ID
40mfl7h9724g
🕐 Started
Mon, Jun 15, 2026, 06:02 AM
🔄 Last Updated
Mon, Jun 15, 2026, 06:20 AM
✓ Resolved
Mon, Jun 15, 2026, 06:20 AM
NONE
Impact Level
17 minutes
Total Duration
1
Status Updates
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