Degraded performance in Opsgenie and JSM operations

This incident has been resolved.

This incident has been resolved, and Jira Service Management and Opsgenie are back in operational mode.

We have identified the root cause of the performance degraded service and have mitigated the problem. We are now monitoring closely.

We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.