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minor✓ Resolved
SMS Delivery Failures from Twilio to Telma Madagascar
Status
resolved
Duration
2d 11h
Updates
14
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Sep 2, 2026, 10:40 AM
This incident has been resolved.
monitoringWed, Sep 2, 2026, 06:34 AM
We have observed a recovery in SMS delivery from Twilio to Telma network subscribers in Madagascar and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Sep 2, 2026, 04:34 AM
We have observed a recovery in SMS delivery from Twilio to Telma network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Sep 1, 2026, 04:04 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedTue, Sep 1, 2026, 12:02 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 04:02 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 12:02 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 10:01 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 09:00 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringMon, Aug 31, 2026, 06:58 AM
We have observed a recovery in SMS delivery from Twilio to Telma network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 06:55 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 02:46 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Aug 31, 2026, 12:45 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Aug 30, 2026, 11:45 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Aug 30, 2026, 11:34 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
4981cd9b-b860-44b2-b959-acbdacb1852e
External ID
46j8crnc10cb
🕐 Started
Sun, Aug 30, 2026, 11:34 PM
🔄 Last Updated
Wed, Sep 2, 2026, 10:40 AM
✓ Resolved
Wed, Sep 2, 2026, 10:40 AM
MINOR
Impact Level
2d 11h
Total Duration
14
Status Updates
Affected Components
SMS, Middle East & Africa
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