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minor✓ Resolved

SMS Delivery Delays from Twilio to Fastweb SpA Italy

Twilio•Wed, Jul 29, 2026, 01:51 PM
Status
resolved
Duration
5h 48m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 29, 2026, 07:40 PM
This incident has been resolved.
monitoringWed, Jul 29, 2026, 06:40 PM
We have observed a recovery in SMS delivery from Twilio to Fastweb SpA network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Jul 29, 2026, 04:34 PM
We have observed a recovery in SMS delivery from Twilio to Fastweb SpA network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 03:42 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Fastweb SpA network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 29, 2026, 02:41 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Fastweb SpA network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jul 29, 2026, 01:51 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Fastweb network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4941d015-f7ad-44ad-8628-3a224e0555d6
External ID
hsbbf83mgvhx
🕐 Started
Wed, Jul 29, 2026, 01:51 PM
🔄 Last Updated
Wed, Jul 29, 2026, 07:40 PM
✓ Resolved
Wed, Jul 29, 2026, 07:40 PM
MINOR
Impact Level
5h 48m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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