minor✓ Resolved

SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers

Twilio•Sat, Apr 4, 2026, 11:44 PM

Status

resolved

Duration

4h 45m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Apr 5, 2026, 04:30 AM

This incident has been resolved.

monitoringSun, Apr 5, 2026, 02:55 AM

We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers.  We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.

investigatingSun, Apr 5, 2026, 12:44 AM

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingSat, Apr 4, 2026, 11:44 PM

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

492223bb-9fac-40f5-87ee-84a3116e05e2

External ID

jn0cxp6y15vj

🕐 Started

Sat, Apr 4, 2026, 11:44 PM

🔄 Last Updated

Sun, Apr 5, 2026, 04:30 AM

✓ Resolved

Sun, Apr 5, 2026, 04:30 AM

MINOR

Impact Level

4h 45m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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