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major✓ Resolved
Span & Transaction ingestion delayed in DE
Status
resolved
Duration
4h 43m
Updates
9
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 13, 2026, 10:31 PM
This incident has been resolved.
monitoringThu, Aug 13, 2026, 10:13 PM
We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.
monitoringThu, Aug 13, 2026, 09:22 PM
We're continuing to make progress on the span ingestion backlog in US.
monitoringThu, Aug 13, 2026, 08:32 PM
We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.
monitoringThu, Aug 13, 2026, 07:53 PM
The problematic change has been reverted and we're processing backlogs.
monitoringThu, Aug 13, 2026, 07:34 PM
The problematic change has been reverted and we're processing backlogs.
identifiedThu, Aug 13, 2026, 06:35 PM
We've identified the source of latency and are reverting that change.
investigatingThu, Aug 13, 2026, 06:07 PM
We are currently investigating ingestion delays for spans, transactions and alerts in DE and US
investigatingThu, Aug 13, 2026, 05:59 PM
We are currently investigating ingestion delays for spans and transactions in DE and US
investigatingThu, Aug 13, 2026, 05:47 PM
We are currently investigating ingestion delays for spans and transactions in DE
📊 TECHNICAL DETAILS
Internal ID
4921fcc2-6479-474a-a750-36fc368de74a
External ID
rgcnzc6q3cgb
🕐 Started
Thu, Aug 13, 2026, 05:47 PM
🔄 Last Updated
Thu, Aug 13, 2026, 10:31 PM
✓ Resolved
Thu, Aug 13, 2026, 10:31 PM
MAJOR
Impact Level
4h 43m
Total Duration
9
Status Updates
Affected Components
US Transactions AlertingUS Spans AlertingUS Span Ingestion
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