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minor✓ Resolved

SMS Delivery Delays to Multiple Networks from a Subset of Alphanumeric Sender ID in France

TwilioWed, Feb 4, 2026, 03:23 PM
Status
resolved
Duration
8h 56m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Feb 5, 2026, 12:20 AM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 10:31 PM
We are observing recovery in SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 06:21 PM
We continue to experience SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 04:22 PM
We continue to experience SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 03:23 PM
We are experiencing SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
4918198c-0d74-4eb9-a972-5ba6fc849b44
External ID
1pbc1w04l0fj
🕐 Started
Wed, Feb 4, 2026, 03:23 PM
🔄 Last Updated
Thu, Feb 5, 2026, 12:20 AM
✓ Resolved
Thu, Feb 5, 2026, 12:20 AM
MINOR
Impact Level
8h 56m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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