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minor✓ Resolved

Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console

SendGrid•
Status
resolved
Duration
1h 47m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We are observing recovery in Customers Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Impact. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are still investigating an issue where some customers might not be able to see all of their free credits in the free unit tracker in the new console. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigating
We are investigating an issue where some customers might not be able to see all of their free credits in the free unit tracker in the new console. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
488b8711-a88e-49d5-8985-ecae561ececb
External ID
jpgjg7fn317p
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
1h 47m
Total Duration
3
Status Updates
Affected Components
Other
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