minor✓ Resolved

AccSec SNA API High Latency for US Verizon

Twilio•2026-02-12 05:42 UTC

Status

resolved

Duration

5h 2m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-12 10:45 UTC

This incident has been resolved.

monitoring2026-02-12 08:37 UTC

We have started seeing recovery for intermittent SNA API high latency for US Verizon. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-12 06:37 UTC

Our engineering team is continuing to investigate an issue causing intermittent SNA API high latency for US Verizon. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-12 05:43 UTC

We are continuing to investigate this issue.

investigating2026-02-12 05:42 UTC

Our engineering team is investigating an issue causing intermittent SNA API high latency for US Verizon. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

486821fa-813a-438e-8e50-3837c9055663

External ID

gl0myvhk2l7q

🕐 First reported

2026-02-12 05:42 UTC

🔄 Last Updated

2026-02-12 10:45 UTC

✓ Resolved

2026-02-12 10:45 UTC

MINOR

Impact Level

5h 2m

Total Duration

Status Updates

Affected Components

VerifyLookup

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