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minor✓ Resolved

AccSec SNA API High Latency for US Verizon

Twilio•Thu, Feb 12, 2026, 05:42 AM
Status
resolved
Duration
5h 2m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Feb 12, 2026, 10:45 AM
This incident has been resolved.
monitoringThu, Feb 12, 2026, 08:37 AM
We have started seeing recovery for intermittent SNA API high latency for US Verizon. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Feb 12, 2026, 06:37 AM
Our engineering team is continuing to investigate an issue causing intermittent SNA API high latency for US Verizon. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Feb 12, 2026, 05:43 AM
We are continuing to investigate this issue.
investigatingThu, Feb 12, 2026, 05:42 AM
Our engineering team is investigating an issue causing intermittent SNA API high latency for US Verizon. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
486821fa-813a-438e-8e50-3837c9055663
External ID
gl0myvhk2l7q
🕐 Started
Thu, Feb 12, 2026, 05:42 AM
🔄 Last Updated
Thu, Feb 12, 2026, 10:45 AM
✓ Resolved
Thu, Feb 12, 2026, 10:45 AM
MINOR
Impact Level
5h 2m
Total Duration
4
Status Updates
Affected Components
VerifyLookup
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